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09th Aug 2024

Accessing a Live Stream Broadcast

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New for this season, all home league games will be broadcast live, with options for pay-per-view and refined process for season ticket holders who continue to receive FREE access. Full details are provided in our guide below.

From Gigg Lane, a live stream broadcast of each game is provided to keep supporters up to date with all the action wherever you are!

Cost: At a cost of £7.29 (inc VAT & fees), access is provided via our TicketCo platform this season. Just head to the ticket page to arrange your access. Select the game you wish to purchase, enter payment and contact details to receive your confirmation receipt, via email or SMS, in a similar way to purchasing match tickets for a normal match at Gigg Lane.

The link to access the footage is provided in your receipt.

Live Streams in the UK: Games taking place during the Saturday afternoon UEFA ‘blocked hours’ broadcast directive will NOT be able to be accessed from within the UK. More details on this are available in our FAQ below. The purchase page will allow payments to be taken regardless of location, with access denied at the point of clicking the link to view the stream.

Please do not purchase the stream in this case, as refunds cannot be provided.

Season ticket holders: To gain free access to the stream, season ticket holders are required to enter their 5-letter reference code on their season ticket within the ‘Promo-code’ box. Click to ‘Apply’ and this removes the cost and allows purchase of the link to the game for FREE. Follow the same process as usual by entering your details to receive your email / SMS link to view the live stream.

Your 5-letter reference is available to use once per game and can be found on the receipt of your season ticket purchase.

Technical Requirements: The link to the live stream is provided as a website URL, and opens up a web browser page when clicked. This is compatible with most common browsers – Chrome / Edge / Safari. Please ensure that the version used is up to date with the latest issue, and a secure download internet speed is operating at 10Mbps or higher to gain the best quality service. Full techincal requirements have been supplied by our provider, TicketCo below.

How do I watch a TicketCo Media Services broadcast?

FAQs

We provide answers to the questions relating to our Live Stream service:

Q: What is meant by ‘blocked hours’ when it comes to streaming football matches?

A: Full explanation is provided below on this.

Q: Which Saturday afternoon fixtures will be able to broadcast?

A: The FA set out the periods when the ‘blocked hours’ directive is in place. The weekend periods when this directive is inactive generally coincides with the game week breaks in the Premier League (EPL) / Championship (EFL) when men’s international football takes place. Where this point coincides with one of our home games, streaming can be made available and supporters will be advised ahead of the game.

Q: I live overseas and not affected by the blocked hours directive, can I get access to regular live Saturday afternoon games?

A: Our new ticketing platform and ability to ‘geo-lock’ down the access to the broadcast means this is something that will be available for the first time during the 2024/25 season. Saturday afternoon broadcasts will then be able to be accessed outside of the UK throughout the season, including for season ticket holders.

Q: Will away games be live streamed?

A: Ordinarily, the broadcast of games away from Gigg Lane will not be provided. The ability to offer a Live Stream is reliant on a network internet infrastructure to deliver a quality broadcast which is in place at Gigg Lane. The lack of infrastructure, camera positions, impacts of the weather and volunteer-led time in pulling this together at away grounds, as well as reaching agreement on costs with the host club, impacts on the team’s ability to deliver a quality product.

Q: Can I watch the live stream on any device?

A: Games can be viewed on your mobile device / tablet / PC, via a web-browser direct from your purchase link. Alternatively, TicketCo TV app can be accessed via Apple TV / Android TV / Amazon FireStick or use Chromecast from your device to get coverage on your TV screen. Further details on this can be accessed HERE.

Q: Are there any other restrictions that supporters need to be aware of?

A: FA Competitions such as FA Cup / FA Vase / FA Trophy / Minor Cup Comps are not allowed to be broadcast outside of the UK at any time.

What are ‘blocked hours’?

Blocked hours are set time periods occurring on a Saturday when it is prohibited to broadcast or live stream any form of live football within the UK between the hours of 14:45 and 17:15. These prohibitive times are relaxed during periods where less than 50% of the games across the top two divisions (Premier League & Championship) are scheduled to take place at 3pm on a Saturday afternoon.

For Season 2024/25, this includes the following Men’s International Breaks during which live streaming within the UK can occur set out below:

  • Weekend of the 7-8th Sept
  • Weekend of the 12-13th Oct
  • Weekend of the 16-17th Nov
  • Weekend of the 22nd-23rd March



Blocked hours have been in place for many years in England and are permitted by Article 48 of the UEFA Statutes and outlined by the FA for the following reasons:

  • To ensure spectators are not deterred from attending your matches.
  • In parallel to the above, protecting clubs’ revenue generated by gate receipts.
  • To protect the interests of football within each national association.

If you have any queries on access of a Live Stream, please email media@buryfc.co.uk well ahead of kick-off so we can help in good time!


#ShakersTogether | #BuryFC | #PartofIt

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